Customer Reviews
PIANO'S FLOWERS & GIFTS, INC.
Local Memphis, TN florist
Local Memphis, TN florist
Date: Oct 04, 2024
Name:
Joselyn B
State/Province:TN
Wonderful Service and on time. This company is great.
Date: Sep 30, 2024
Name:
Thomas S
State/Province:DC
Ms. Reed loved her flowers.
David's Reply:
Date: Oct 01, 2024, 7:18 am
Thank you
David's Reply:
Date: Oct 01, 2024, 7:18 am
Thank you
David's Reply:
Date: Oct 01, 2024, 7:18 am
Thank you
David's Reply:
Date: Oct 01, 2024, 7:19 am
Thank you
David's Reply:
Date: Oct 01, 2024, 7:19 am
Thank you
Date: May 27, 2023
Name:
Lawrence M
State/Province:TN
I always use your services for my gift needs.
Date: May 15, 2023
Name:
Karen C
State/Province:MS
You guys ALWAYS go above and beyond! This arrangement was perfect! Thank you again!
DAVID's Reply:
Date: May 15, 2023, 7:24 am
Thank you we love pleasing our customers.
Date: May 15, 2023
Name:
Sandra H
State/Province:TN
I was very pleased with my flower arrangement received on Friday morning 5/12/23 for Mother's Day. The lady that delivered my flowers was very patient and turned around slowly to make sure I received my flowers. Also it was raining.
David's Reply:
Date: May 16, 2023, 7:23 am
Thank you.
Date: May 05, 2023
Name:
Cassandra H
State/Province:TN
I was disappointed by the arrangement. I guess you all only show the most expensive one on your web page. There should be pics of all 3 choices so the customer can see how it will look
DAVID's Reply:
Date: May 05, 2023, 9:52 am
Thank you for your feedback. I have looked at your order and you did choose the cheaper selection. Our site specifies the picture shown with the price. But you are correct in that our site doesn't give a picture of all price levels.
Date: Mar 09, 2023
Name:
April S
State/Province:MS
Very professional and the flowers are always so beautiful! Ordered this last arrangement for my Mom's birthday and she LOVED them! Always keep coming back to Pianos for my flowers! Quick, Professional and beautiful flowers with every delivery! :)
baarbara's Reply:
Date: Mar 10, 2023, 7:04 am
thank you so very much for your review. we appreciated it very much.
just remember we aim to please
Date: Mar 02, 2023
Name:
Joshua C
State/Province:TN
Ordered to be delivered to our honeymoon sweet. I let them design with adding a flower choice. The flowers were beautiful and my new wife is very happy.
David's Reply:
Date: Mar 02, 2023, 2:15 pm
Congratulations and many years of happiness.
Date: Mar 01, 2023
Name:
Cheryl S
State/Province:WI
I ordered an arrangement online, for my Aunt's funeral; it was delivered on time and was beautiful. Thank you!
David's Reply:
Date: Mar 01, 2023, 11:18 am
Thank you, we are here for you.
Date: Feb 28, 2023
Name:
Kodiliose E
State/Province:TN
The flowers arrived one day early and the chocolates arrived one week late
David's Reply:
Date: Feb 28, 2023, 10:04 am
I am very sorry for the early delivery, I do not understand why the date was changed on your order. I cannot find how the chocolates were delivered a week late, when I show no delivery for them on a separate ticket. This should never have happened.
Date: Feb 23, 2023
Name:
Michelle E
State/Province:TN
The police car at Appling Farms looks awesome with the wreath you made for Office Redd at Appling Farms Precinct
David's Reply:
Date: Feb 23, 2023, 2:32 pm
We support our Police and thank you for all of your dedication.
Date: Feb 19, 2023
Name:
Rachel e
State/Province:TN
Beautiful!! Repeat customer. A true gem in Memphis!
David's Reply:
Date: Feb 20, 2023, 7:18 am
Thank we strive to please!!.
Date: Dec 04, 2022
Name:
Lynda M
State/Province:TN
We ordered a bouquet to be delivered to The GUest house while we were ther and received compliments about the beautiful flowers.
David's Reply:
Date: Dec 05, 2022, 6:52 am
Thank you, we love pleasing our customers.
Date: May 28, 2022
Name:
Kathy M
State/Province:TN
The spray was delivered on time and the upgrade to maximum volume was evident. I will definitely order from you again!
David's Reply:
Date: May 31, 2022, 7:17 am
Thank you we are trying to up our game on servicing our customers.
Date: May 20, 2022
Name:
Kenny B
State/Province:ME
Piano’s, always provides outstanding service and beautiful flower arrangements. ThankYou for being the best florist in Memphis, Tennessee. Job well done!!!
David's Reply:
Date: May 20, 2022, 7:29 am
We are keep trying to maintain our high service.
Date: May 11, 2022
Name:
Charlene W
State/Province:TN
Great service. Thank you. Old parents, didn’t answer door. You called me, the daughter, I called them & you redelivered. Thanks again. Flowers & cross were beautiful. Mom was thrilled.
David 's Reply:
Date: May 12, 2022, 7:27 am
We always care to do our best. Thanks
Date: Apr 28, 2022
Name:
Flo Carolyn G
State/Province:TN
They left my flowers on the front porch and I was home, and they had my cell number and my garage was up. I did not like that
David's Reply:
Date: Apr 28, 2022, 10:50 am
I am sorry that the flowers were left at the door, my driver said he knocked and tried the doorbell there was no answer.
Date: Mar 31, 2022
Name:
Anne W
State/Province:TN
I always receive great service from Piano's. The plant I ordered online was not available. I received a call from Piano's and they recommended an alternative. The plant was beautiful!
David 's Reply:
Date: Apr 01, 2022, 7:11 am
We always want to satisfy our customers with the best quality, we will not fill an order if there are prettier options. Thank you.
Date: Mar 26, 2022
Name:
Rickey H
State/Province:MS
My 2nd time using you great experience every time
David 's Reply:
Date: Mar 26, 2022, 7:11 am
Thank you for your loyalty.
Date: Mar 23, 2022
Name:
Eileen K
State/Province:TN
Piano’s consistently delivers a stellar product. Always fresh flowers and spot on delivery. Folks are so nice to work with by phone or using their online ordering service. They send a confirmation upon delivery which is a nice touch. Highly recommend Piano’s!
David 's Reply:
Date: Mar 23, 2022, 9:55 am
Thank you for your loyalty and support, we love pleasing our customers.
Date: Mar 08, 2022
Name:
Mindy J
State/Province:MS
Flowers were beautiful and the delivery was right on time!
Joy with Piano's Flowers's Reply:
Date: Mar 08, 2022, 12:07 pm
Thank you so much for your comment. We are so happy that you were pleased. Have a great day!
Date: Feb 25, 2022
Name:
Nicole R
State/Province:IL
Always amazing service and exquisite selection of flowers.
DAVID's Reply:
Date: Feb 25, 2022, 7:37 am
Thank you.
Date: Feb 25, 2022
Name:
Kay V
State/Province:TN
Lovely arrangement with a variety of flowers.
David's Reply:
Date: Feb 25, 2022, 9:19 am
Thanks
Date: Jan 17, 2022
Name:
Amie D
State/Province:MS
Piano’s is always my go to when needing a Florist.
Everything is always sent on time and always beautiful.
The staff is very helpful every time I call and they are thoughtful to call me for reminders about special days in case I need to reorder.
DAVID's Reply:
Date: Jan 17, 2022, 10:15 am
Custome service is our main goal. Thank You!
Date: Jan 10, 2022
Name:
Isabel V
State/Province:IT
It is always a pleasure to order flowers from you. They are always very pretty and the delivery is made on time. They were magnificent in the Jardin des Meditations. thank you very much
David's Reply:
Date: Jan 10, 2022, 2:53 pm
Satisfying our customers is our goal. So happy your expectations were met.
Date: Dec 20, 2021
Name:
Icie A
State/Province:TN
The flowers were a great assortment. They were delivered on time for my grandmothers birthday. She loved them
DAVID's Reply:
Date: Dec 20, 2021, 7:30 am
Thanks, so happy your expectations were met.
Date: Nov 09, 2021
Name:
Ronnie N
State/Province:TN
Great service and contact when flowers arrived.
DAVID's Reply:
Date: Nov 09, 2021, 7:11 am
Thank you we try our best to meet every ones needs and concerns for
their safety upon delivery, While maintaining high quality.
Date: Oct 13, 2021
Name:
John M
State/Province:MS
Flowers were more than I expected and she loved them
DAVID's Reply:
Date: Oct 14, 2021, 7:34 am
We are so glad your expectations were exceeded!
Date: Sep 17, 2021
Name:
Linda T
State/Province:LA
Fulfilled our wishes exactly. Thanks!
David's Reply:
Date: Sep 17, 2021, 7:51 am
Thanks
Date: Aug 31, 2021
Name:
Jerry D
State/Province:TN
The best arrangement I have ordered and they delivered on time ! Will definitely use Piano Flowers again !!
David's Reply:
Date: Sep 01, 2021, 7:24 am
Love spreading happiness for our patrons.
Date: Aug 27, 2021
Name:
Gwendolyn W
State/Province:TN
The flowers were delivered timely and were beautiful.
DAVID's Reply:
Date: Aug 27, 2021, 12:50 pm
THANK YOU.
Date: Jul 29, 2021
Name:
Christine J
State/Province:TN
Fairly disappointing to see the blown out roses in the arrangement. Honestly it looked like it was pieces together with flowers about to be thrown out.
DAVID's Reply:
Date: Jul 29, 2021, 7:11 am
I am sorry your expectations were not met on the flowers. They were fresh
flowers, but this heat is taking it toll on flowers. Give me a call and i will be happy to replace the order. We do stand behind our product.
Date: Jul 09, 2021
Name:
Diane H
State/Province:MS
I was disappointed this time due to I had ordered the arrangement for my best friend’s daughter who’s dog passed and asked that the arrangement incorporate possibly a Willow Tree Lab dog in it since it was a Laborador yet nothing in or about the arrangement said Dog!!!! My past order I had did and was perform for 1/2 of what I paid for this one!!!!
David's Reply:
Date: Jul 09, 2021, 11:11 am
So sorry you were unhappy, I wish you would have called us. We did not fill this order since it went to Brandon, MS which is out of our delivery range and is located almost to Jackson, MS. We are dependent of another florist to fill your order and have to go by their prices, that is why the design was smaller. They also did not inform us that they did not have any dog items. Sorry again.
Date: Jun 28, 2021
Name:
John M
State/Province:MS
Flowers were beautiful, she loved them
DAVID's Reply:
Date: Jun 28, 2021, 1:14 pm
THANKS.
Date: Jun 25, 2021
Name:
Kevin S
State/Province:TN
Beautiful
David's Reply:
Date: Jun 25, 2021, 7:27 am
Thank you.
Date: Jun 23, 2021
Name:
Roland M
State/Province:TN
The ordering process was very easy and efficient. The plant was beautiful and you exceeded my expectations on the delivery of the product.
David's Reply:
Date: Jun 23, 2021, 8:32 am
Thank you we love hearing we exceeded your expectations.
Date: Jun 15, 2021
Name:
Carol H
State/Province:AR
I was very pleased with the delivery and product as ordered.
DAVID's Reply:
Date: Jun 16, 2021, 6:58 am
Thanks you.
Date: May 29, 2021
Name:
John M
State/Province:MS
She loved the flowers
DAVID's Reply:
Date: May 29, 2021, 6:55 am
Thank you, love to hear from our customers.
Date: May 22, 2021
Name:
Jennifer A
State/Province:AZ
My Mom was so Happy Thank you for being there when I couldn’t .Highly Recommended
DAVID's Reply:
Date: May 22, 2021, 7:08 am
Thank you, so glad we could help.
Date: May 21, 2021
Name:
Morgan K
State/Province:AK
Beautiful!
Delivery on time!
Date: May 18, 2021
Name:
Jeff P
State/Province:MS
Little mixup with the initial order, but they went above and beyond to make it right. Thank you!!
DAVID's Reply:
Date: May 19, 2021, 7:13 am
Thank you for your understanding, we are not perfect but always make sure
we correct our mistakes and please our customers.
Date: May 17, 2021
Name:
Donna W
State/Province:TX
Great arrangement. Will order from you again. Thanks so much.
DAVID's Reply:
Date: May 17, 2021, 3:04 pm
Thank you so glad you were pleased.
Date: May 16, 2021
Name:
T G
State/Province:IT
Everything went smooth with the ordering and delivering. The plant was beautiful and arrived safe. The card was also very nice. Thank you!
David's Reply:
Date: May 17, 2021, 6:35 am
Thanks for the feed back so happy you were pleased.
Date: May 14, 2021
Name:
Nevada G
State/Province:TN
The beautiful floral arrangement was superb.Thank You!
DAVID's Reply:
Date: May 15, 2021, 7:12 am
We love satisfying out customers.
Date: May 12, 2021
Name:
Tammy G
State/Province:TN
My name is Tabatha and I ordered the flowers from out of town as gift for my mother on Mother's day. The arrangement was nice but it was not full at all for the amount of money that was paid. Delivered on the date that it was suppose to be delivered on. Thank you.
David's Reply:
Date: May 12, 2021, 7:24 am
Tabatha, thank you for your critique. All of our orders are filled to full value.
Flowers right now are extremely limited and with limited supply comes higher prices. The growers are telling us prices should stabilize in the next few months when crops catch back up. Since COVID hit growers cut growing production by 30%.
Date: May 11, 2021
Name:
Mary Alice S
State/Province:MS
Beautiful
DAVID's Reply:
Date: May 11, 2021, 7:38 am
Thanks for the one star and the beautiful coment.
Date: May 11, 2021
Name:
Gwendolyn W
State/Province:TN
The flowers are beautiful and arrived timely.
David's Reply:
Date: May 11, 2021, 9:05 am
We greatly appreciate you feedback . Thank you.
Date: May 11, 2021
Name:
Patricia W
State/Province:TN
My moms roses were absolutely beautiful! Thank you
David's Reply:
Date: May 11, 2021, 10:06 am
Love hearing that. Happiness and satisfaction is what we are all about.
Date: May 10, 2021
Name:
Becky W
State/Province:TN
Gorgeous arrangement.
David's Reply:
Date: May 10, 2021, 12:19 pm
Thank you.
Date: May 07, 2021
Name:
Rita S
State/Province:TN
My flowers are gorgeous and so very fresh. Thanks you all!
DAVID's Reply:
Date: May 07, 2021, 2:16 pm
SO GLAD YOU WERE SATISFIED.
Date: Apr 29, 2021
Name:
Eileene A
State/Province:MS
The recipient of the bouquet said they were absolutely stunning. Thank you Piano's for your unique and beautiful designs.
David's Reply:
Date: Apr 29, 2021, 10:38 am
Fantastic we love meeting all of our customers expectations.
Date: Apr 12, 2021
Name:
Linda T
State/Province:TN
Delivery of items are on time. Size of items look different from website recommendations for example the deluxe version of flower arrangement is small. But the colors and scent were nice.
DAVID's Reply:
Date: Apr 13, 2021, 7:12 am
Linda thank you for your concern over the flowers. I have looked up your order and it was filled the specifications with even an upgrade of flowers. the less expensive lilies were upgraded to the fragrant oriental lilies because of availability dur to COVID. The size sent was the size in the picture this is a compact design and not a tall design. But your criticism is noted. Thank you.
Date: Mar 20, 2021
Name:
Autry H
State/Province:CA
The Nelson family was very pleased with the plant for their love one.
barbara's Reply:
Date: Mar 22, 2021, 7:43 am
thank you for your review, so sorry for your friends.
thank you
Date: Mar 20, 2021
Name:
Amanda G
State/Province:TN
Flowers were beautiful, and service is aways perfect. Thank you.
Date: Mar 19, 2021
Name:
Peter S
State/Province:AR
Excellent, as always!
David's Reply:
Date: Mar 20, 2021, 6:54 am
Thank you.
Date: Mar 17, 2021
Name:
Mary D
State/Province:FL
Fantastic flowers and delivery!
DAVID's Reply:
Date: Mar 18, 2021, 7:15 am
Top quality service and products are our number one priority.
Date: Mar 12, 2021
Name:
Joyce G
State/Province:TN
The plant was beautiful and delivery was on time
David's Reply:
Date: Mar 12, 2021, 7:00 am
We love pleasing our customers.
Date: Mar 07, 2021
Name:
JOHNNY J
State/Province:FL
Delivered on time and flowers were beautiful!
Date: Mar 02, 2021
Name:
Angela M
State/Province:GA
My mom loved her flowers!! Thank you!!
DAVID's Reply:
Date: Mar 02, 2021, 12:34 pm
Thanks we love hearing about happy customers.
Date: Mar 01, 2021
Name:
Rosemary W
State/Province:TN
Everything went smoothly.
DAVID's Reply:
Date: Mar 01, 2021, 8:35 am
Thank You
Date: Feb 26, 2021
Name:
Beth G
State/Province:MS
it was all alright until we realize there is an excuse for an extra charge. Service fee: what is aservice fee. There is the flower arrangement, delivery, tax, and what is a service fee. We will not use Piano's again for that reason.
David's Reply:
Date: Feb 26, 2021, 9:00 am
I am sorry you feel this way but all charges were shown to you when the order was placed. The service charge is for the 24 hour convenience of the web site. All calls made directly to us in person are not charged. Thank you for your feedback.
Date: Feb 25, 2021
Name:
Aaron R
State/Province:TN
Great customer service. Polite and courteous
David's Reply:
Date: Feb 25, 2021, 9:56 am
Thank you.
Date: Feb 24, 2021
Name:
Jada L
State/Province:TN
The flowers were beautiful, the balloons were pretty and the customer service was excellent. Thank you for helping to make a memorable moment.
David's Reply:
Date: Feb 24, 2021, 3:42 pm
Service, quality and creating memories is our prime goal for all of our customers.
Date: Jan 22, 2021
Name:
Anne W
State/Province:TN
Piano's always delivers great service!
Date: Jan 20, 2021
Name:
Vickie Y
State/Province:TN
Very good service,no complaints
DAVID's Reply:
Date: Jan 20, 2021, 1:57 pm
Thank You.
Date: Jan 07, 2021
Name:
Phyllis R
State/Province:TN
Beautiful arrangement. Brighten my day.
David's Reply:
Date: Jan 08, 2021, 7:25 am
Glad your day was brightened we love brining happiness.
Date: Jan 02, 2021
Name:
John C
State/Province:TN
Delivered on time, arrangement was beautiful. I did feel that the arrangement could have lasted longer.
DAVID's Reply:
Date: Jan 02, 2021, 9:00 am
Thank you for your feedback, I do apologize that the flowers did not last as long as expected. We do pride our selves on our product longevity and have no explanation on what has happened.
Date: Dec 31, 2020
Name:
Jaynice T
State/Province:TN
This was my first experience ordering a plant without going to the store. I called the store several times to get advice and help. The ladies that helped me were so helpful and patient with the many questions I had about the plants and delivery process.
The family that received the plant told me it was very beautiful.
DAVID's Reply:
Date: Dec 31, 2020, 6:51 am
Top service is our number one priority.
Date: Dec 09, 2020
Name:
Monique S
State/Province:TN
Thank you for your prompt service.
DAVID's Reply:
Date: Dec 09, 2020, 10:46 am
Thanks
Date: Nov 27, 2020
Name:
Mark H
State/Province:ON
Service and product was perfect.
David's Reply:
Date: Nov 27, 2020, 7:13 am
Thank you, we strive for perfection and kindness.
Date: Nov 21, 2020
Name:
Jessica A
State/Province:TN
Thank you Piano Flowers for making a beautiful bouquet for mom’s 60th birthday. I requested for a picture to be sent prior to delivery and they did just that. Although alterations was made to the original design, I am pleased. Thanks Barbara!
DAVID's Reply:
Date: Nov 21, 2020, 10:14 am
We strive or complete satisfaction, when flowers are not available we try to make the best substitution with the flowers available at the time of the order. So glad you were pleased.
Date: Nov 18, 2020
Name:
Evelyn B
State/Province:GA
Finally I got exactly what I ordered and they were beautiful.
David's Reply:
Date: Nov 19, 2020, 6:55 am
Thank you, we strive to make sure our customers always receive what they order.
Date: Nov 03, 2020
Name:
Leslie V
State/Province:TN
My flowers were beautiful!
DAVID's Reply:
Date: Nov 03, 2020, 10:02 am
Thank you.
Date: Sep 14, 2020
Name:
Lindsey E
State/Province:TN
Easy, seamless, and beautiful flowers! They were able to take the last minute order and have it delivered where it needed to be on time!
David's Reply:
Date: Sep 14, 2020, 12:36 pm
Service is our main goal if have the best flowers but fail on the delivery it is unacceptable.
Date: Sep 09, 2020
Name:
Charlene B
State/Province:TN
Beautiful arrangement
David's Reply:
Date: Sep 09, 2020, 7:03 am
Thank you.
Date: Sep 05, 2020
Name:
Bonnie V
State/Province:MS
My loved one was very happy with the flowers
David's Reply:
Date: Sep 05, 2020, 6:48 am
We are so happy they love the flowers.
Date: Sep 04, 2020
Name:
Aylissa A
State/Province:TN
My mom enjoyed her flowers! Beautiful arrangement!! Thanks !
DAVID's Reply:
Date: Sep 04, 2020, 6:54 am
Making sure people are happy is our mission. Thank you!
Date: Aug 31, 2020
Name:
Isabel G
State/Province:TN
Great job! My daughter loved the flowers
David's Reply:
Date: Sep 01, 2020, 6:49 am
So happy your daughter loved the flowers.
Date: Aug 28, 2020
Name:
Sara K
State/Province:TN
Great communication about my order! :) Everything handled in a timely manner
David's Reply:
Date: Aug 28, 2020, 11:48 am
Thank you .
Date: Aug 22, 2020
Name:
Sharon A W
State/Province:TN
The most beautiful flowers arrangements I've ever seen.
David's Reply:
Date: Aug 22, 2020, 10:20 am
Thank you we are so glad you were pleased.
Date: Aug 14, 2020
Name:
JANET S
State/Province:NJ
My sister in law loved the flowers. I asked that they be delivered before 10:00am and they arrived at 9:15am. Extremely satisfied with Piano's Florist and the lovely lady I spoke to on the phone.
David's Reply:
Date: Aug 14, 2020, 12:08 pm
Wonderful!! making sure everyone is happy is our #1 goal.
Date: Aug 13, 2020
Name:
Amanda M
State/Province:MS
My mom loved it!
David's Reply:
Date: Aug 13, 2020, 8:36 am
So glad to hear you Mom was happy.
Date: Aug 11, 2020
Name:
Fredda c
State/Province:TN
My friend was very pleased with the floral arrangements. She expressed her joy at how colorful and beautiful they were. Your service was far above anything I
expected. You were kind, considerate and sincerely concerned about my my plight. Thank you for consistently providing excellent floral arrangements for me.
David's Reply:
Date: Aug 11, 2020, 7:13 am
Happy to hear we made your friends day. We are here to brighten and spread happiness, because we do not just sell flowers we help show emotions.
Date: Aug 03, 2020
Name:
Ashley B
State/Province:TN
A representative called me to say the flowers on their website (that allowed me to order) were not available. They then stated they were not going to be available for me to call back and flowers were to be delivered to a dying patient in the next day or two. I tried to call back with no answer. Went to look for an email. Got a response the next day. Very difficult transaction during a stressful time.
David's Reply:
Date: Aug 03, 2020, 7:22 am
I am so very sorry for your difficulty. You placed the order on a Saturday after closing. We always inform any customer if something is not available as we did. I called you as soon as we processed the order and I did call as soon as I received your message. We did deliver the flowers on the date requested that Monday morning. Sorry for the stress you felt.
Date: Aug 03, 2020
Name:
Mark H
State/Province:TN
Beautiful and is still fresh and colorful
david's Reply:
Date: Aug 03, 2020, 7:16 am
Thanks
Date: Jul 24, 2020
Name:
Rose R
State/Province:NC
You guys are the best! I can always depend on you for superior quality when I order my mom flowers ! Thank you so much !!
David's Reply:
Date: Jul 24, 2020, 6:58 am
Thanks you, love to hear from happy customers
Date: Jul 23, 2020
Name:
Ellena K
State/Province:CA
I received feedback that the Peace Lily was delivered on time and that it was gorgeous. Thanks.
David's Reply:
Date: Jul 24, 2020, 6:58 am
Thank you.
Date: Jul 22, 2020
Name:
Andrea E
State/Province:TN
Great service. Beautiful flower arrangement. It looked better than the online display.
David's Reply:
Date: Jul 23, 2020, 7:30 am
Wonderful!!! We are continually striving for perfection for our customers. Thanks.
Date: Jul 20, 2020
Name:
Brittany S
State/Province:TX
Our co-worker's mother passed away in Memphis. We wanted to show we love and care for her, so we used Piano's to make a beautiful arrangement deliver the flowers on a Saturday. They are amazing!!!!
David's Reply:
Date: Jul 20, 2020, 4:20 pm
Love to hear you were pleased. Thank You!
Date: Jun 05, 2020
Name:
Velda C
State/Province:MS
The plant sent to a fellow employee was lovely and she loved it! Piano's Flowers was professional when delivering to her, thanks.
David's Reply:
Date: Jun 05, 2020, 11:06 am
Quality, service and safety is our primary goal for all our customers. Thank you.
Date: Jun 05, 2020
Name:
Erica J
State/Province:TN
The arrangement arrived in a timely manner. Kudos to you guys
David's Reply:
Date: Jun 05, 2020, 12:36 pm
THANKS
Date: Jun 03, 2020
Name:
David D
State/Province:TN
I was overwhelmed at the flowers we sent to a beloved friend who passed away. The flowers were so fresh and vibrant. Everyone who saw them approached me and commented on how beautiful they were. Thanks so much to everyone at your organization for caring.
Date: Jun 02, 2020
Name:
Susan M
State/Province:TN
Absolutely gorgeous. Piano's always has the best of everything.
DAVID's Reply:
Date: Jun 02, 2020, 7:48 am
Thanks , we strive for perfection on service as well as products.
Date: May 26, 2020
Name:
Brandon M
State/Province:TX
Fast service! Flowers were beautiful and delivered earlier than expected.
DAVID's Reply:
Date: May 27, 2020, 7:26 am
Surpassing our customers expectations is our goal.
Date: May 23, 2020
Name:
Barbara B
State/Province:CA
Love all that you do!
DAVID's Reply:
Date: May 25, 2020, 8:51 am
Thank You!
Date: May 21, 2020
Name:
Velda C
State/Province:TN
I called to ask a question and the representative was helpful and friendly with what to purchase and I really appreciate that assistance!!
David's Reply:
Date: May 21, 2020, 1:11 pm
We are here to service you not just take on order like the other companies. Thanks you.
Date: May 13, 2020
Name:
SANDRA B
State/Province:TN
Excellent service, great quality!!! Never disappointed.
DAVID's Reply:
Date: May 13, 2020, 7:25 am
Customer satisfaction is our #1 goal for everyone. Thank you for your support.
Date: May 11, 2020
Name:
JO B
State/Province:TN
Beautiful flower arrangement. Timely delivery by a polite and considerate driver who wore a mask to protect this elderly customer. Thank you Piano's!
DAVID's Reply:
Date: May 11, 2020, 11:55 am
OUR CUSTOMERS SAFETY AND SATISFACTION ARE OUE #1
PRIORITY. THANK YOU
Date: May 08, 2020
Name:
Art C
State/Province:TN
I want to say thanks for throwing me out for not having a mask last week. It was a stupid move on your part, but it will save me a lot of driving the next time I need flowers, since I discovered Kacie Cooper’s floral place about 10 miles closer than you. You won’t see me again.
David's Reply:
Date: May 09, 2020, 6:27 am
The city has declared that both customers and employees of all business in the city of Memphis MUST wear a mask to be open. We are following this code. You were not thrown out you were the one who REFUSED to follow the rules. Just because you feel you are above this does not mean we have to bow down to you. Stay well and hope you don't die.
Date: May 02, 2020
Name:
Lindsey O
State/Province:TN
Flower arrangement is gorgeous! I was not home when they were delivered but the driver called to ensure that I got them inside and was very polite and professional. He also meds sure to leave them in a safe area. We’ve always had a wonderful experience when using Piano’s. Great company!
David's Reply:
Date: May 02, 2020, 11:38 am
Thank you we love taking care of our customers.
Date: May 01, 2020
Name:
Wyodean B
State/Province:TN
Everything was fine.
David's Reply:
Date: May 01, 2020, 9:48 am
Thank you.
Date: Apr 29, 2020
Name:
Tori P
State/Province:TN
I ordered some flowers to be sent to my father in the hospital. This was during the coronavirus pandemic in the hospital was not accepting flowers. Even though Piano’s with the bouquet together and delivered it and it was rejected they did not charge me. When I called them to thank them on the phone the first thing they said was how was your daddy! Customer for life here!
David's Reply:
Date: Apr 29, 2020, 2:44 pm
Thank you we always put our customers first and want to be fair with them.
Date: Apr 09, 2020
Name:
carla m
State/Province:TN
Nice folks and pretty flowers.
David's Reply:
Date: Apr 09, 2020, 8:45 am
THANK YOU!
Date: Mar 25, 2020
Name:
Brenda M
State/Province:TN
The flowers were stunning and the delivery man went the extra mile to make sure they were delivered as I had given the incorrect address. This is my favorite florist for the past 42 years. I can always count On them.
David's Reply:
Date: Mar 25, 2020, 9:49 am
Thank you for your continued support.
Date: Mar 24, 2020
Name:
April S
State/Province:MS
I always order flowers here for my Mom rather it be her Birthday, Mothers Day or just because. The service is above and beyond, very timely delivery, always so fresh and beautiful. The arrangement I ordered March 7th for my Mom's birthday were jaw dropping, even my Mom just admired them in aw, saying they were the most beautiful flowers she's ever seen. Hands down my favorite florist, speedy delivery, awesome customer service and the flowers are BEAUTIFUL!
David's Reply:
Date: Mar 24, 2020, 11:45 am
Thank you so glad to hear you and your mother were so pleased. Hope you have a great day and be safe.
Date: Mar 19, 2020
Name:
Amber S
State/Province:IL
The flowers are still alive! Two weeks later!!
David's Reply:
Date: Mar 19, 2020, 12:59 pm
Love to hear that, we try to carry the highest quality flowers for our customers.
Date: Mar 11, 2020
Name:
Kristi D
State/Province:TN
Pianos did bouquets and arrangements for my daughters wedding. The floral professional knew exactly what she wanted and exceeded expectations. The display was stunning
David's Reply:
Date: Mar 11, 2020, 9:47 am
I t was a pleasure working with you on your daughters wedding. Congratulations.
Date: Feb 28, 2020
Name:
Robert W
State/Province:TN
Excellent service and beautiful flowers.
DAVID's Reply:
Date: Feb 28, 2020, 7:20 am
Thanks
Date: Feb 28, 2020
Name:
Larry D
State/Province:TN
Excellent service, and beautiful QUALITY flowers!
David's Reply:
Date: Feb 28, 2020, 9:54 am
Thanks
Date: Feb 18, 2020
Name:
Amanda W
State/Province:OK
The arrangement was fresh and beautiful along with quick delivery service. Would definitely order from here again in the future.
David's Reply:
Date: Feb 18, 2020, 1:19 pm
Thank you for your order. We love our customers.
Date: Feb 06, 2020
Name:
L M
State/Province:MS
The arrangement wasn't as full as it appeared in the picture. I was very disappointed.
DAVID's Reply:
Date: Feb 07, 2020, 7:25 am
Sorry you felt this way. 12 carnations were ordered and we filled it for 12 carnations. We did make the carnations taller and more spread out instead short and compact like the picture
Date: Dec 30, 2019
Name:
Enrique R
State/Province:TN
Good customer service and product
David's Reply:
Date: Dec 30, 2019, 3:28 pm
Thank You. We strive to please.
Date: Dec 27, 2019
Name:
Patrick B
State/Province:MS
Nice work
Many Thanks
DAVID's Reply:
Date: Dec 27, 2019, 6:58 am
So happy you were pleased.
Date: Dec 19, 2019
Name:
Sharon R
State/Province:OH
I ordered online at 12:30pm, expecting that my order might not be delivered until the next day. There were delivered within about 4 hours!
One component of the bouquet shown online was out of stock, so they took the time to call me and give me substitution options. The bouquet was perfect—prettier than the website picture—and brightened my daughter’s day.
Thank you!
DAVID's Reply:
Date: Dec 20, 2019, 6:23 am
Thank you, we always want to make sure you are happy and will receive what you ordered. So we will call to make sure you will be happy.
Date: Dec 11, 2019
Name:
GAYLE G
State/Province:TN
WE SENT THIS ARRANGEMENT TO A FRIEND WHO IS VERY ILL. THE ARRANGMENT WAS BEAUTIFUL AND WAS USED ON THEIR DINING ROOM TABLE FOR THANKGIVING.. GREAT SERVICE AND VERY NICE OWNERS OF PIANO'S FLORIST.
David's Reply:
Date: Dec 11, 2019, 4:50 pm
Glad to hear you were so pleased. have a great holiday season.
Date: Dec 04, 2019
Name:
Cynthia V
State/Province:TN
The arrangement was gorgeous! Prettier than the picture. Several people commented on their stunning beauty.
David's Reply:
Date: Dec 04, 2019, 9:08 am
Thanks we love going above expectations.
Date: Oct 25, 2019
Name:
Kimetra T
State/Province:TN
Too pricy and way smaller than I expected
DAVID's Reply:
Date: Oct 25, 2019, 7:28 am
You viewed the item selected and knew the price in advance, But we do not sacrifice quality and quality cost.
Date: Oct 02, 2019
Name:
Joseph N
State/Province:TN
Awesome job, the flowers were beautiful
David's Reply:
Date: Oct 02, 2019, 9:35 am
We strive for perfection. Thank you for your kind words.
Date: Sep 16, 2019
Name:
Lisa D
State/Province:TN
Great job, beautiful flowers
DAVID's Reply:
Date: Sep 17, 2019, 7:18 am
Thank you we love pleasing our customers.
Date: Aug 16, 2019
Name:
k R
State/Province:TN
Got a surprise bouquet from son. Smelled delightful and everyone in office loved them.
David's Reply:
Date: Aug 16, 2019, 2:45 pm
Thank you love hearing the flowers were a big hit.
Date: Jul 26, 2019
Name:
Jennie S
State/Province:MD
Piano's Flower's and Gifts created a beautiful floral arrangement for my cousins. I requested same day delivery and the flowers were delivered to the funeral home the same day. The owners were customer service friendly and professional. I am thankful to David for assisting me with tracking down the flowers at the funeral home which they lost. David was kind enough, even though it wasn't the shops fault, to send my cousin's daughter a very nice floral arrangement which they and I enjoyed.
David's Reply:
Date: Jul 26, 2019, 11:57 am
Thank you.
Date: Jul 12, 2019
Name:
Angela M
State/Province:TN
Want to send a special thank you to the staff for arranging a beautifully freshly decorated spray and flower stand in less than 1 hour notice. Arrangement was delivered 20 minutes early. Thank you for the prompt service in such a sad and hectic occasion.
David's Reply:
Date: Jul 12, 2019, 4:43 pm
We are happy to service you on a sad occasion, but that is what we are here for to be there in your time of need.
Date: May 23, 2019
Name:
Elaine M
State/Province:TN
Flowers were fresh and beautiful.
David's Reply:
Date: May 23, 2019, 10:16 am
Thanks
Date: May 16, 2019
Name:
Rich L
State/Province:NY
The order process was fast and efficient, thank you for that!
Date: May 08, 2019
Name:
Remah L
State/Province:TN
The flowers looked nothing like the picture on the internet. My arrangement had what you would consider to be fake tomatoes and didn't have the yellow flowers like the picture had shown. It wasn't worth the $80 I paid for the flowers
DAVID's Reply:
Date: May 08, 2019, 7:11 am
your order was filled as requested and there were no fake tomatoes. They were hypericum berries and if you look at the item oared they had them in the design. We offered to exchange the design to whatever the recipient wanted and you declined. The design was made exactly as ordered with a few color but not flower subs.
Date: Apr 29, 2019
Name:
Lou Ann S
State/Province:TN
The flowers were pretty but for an April delivery, I would've expected spring, colorful flowers -- not dark purples. Reminded me of flowers for a funeral spray.
DAVID's Reply:
Date: Apr 29, 2019, 9:45 am
The design you received was ordered specifically by the send and it was for all purples. We fill all orders as requested. please inform the sender you prefer colorful designs.
Date: Apr 26, 2019
Name:
Wayne I
State/Province:TN
My wife loved them!!! Thanks for making this memorable 7 year Anniversary!
David's Reply:
Date: Apr 26, 2019, 8:12 am
Glad to hear how happy you were, and congratulations on your Anniversary.
Date: Apr 16, 2019
Name:
Robert W
State/Province:TN
Beautiful plant and excellent service
Date: Apr 12, 2019
Name:
Vincent H
State/Province:TN
As always, the staff at Piano's were diligent, polite and professional. The purchase was well received and exceeded our expectations.
Piano's prompt service makes it our "go-to" source when time and quality are important.
Date: Apr 10, 2019
Name:
Adam S
State/Province:TN
Needed an order fast and they came through. My girlfriend said I had really stepped up my flower game after receiving her bouquet from Pianos
David's Reply:
Date: Apr 10, 2019, 7:27 am
Great to hear we came through for you, we love pleasing our customers.
Date: Apr 08, 2019
Name:
Teresa H
State/Province:TN
I ordered flowers for our wedding anniversary to be delivered to our hotel in Memphis. They arrived on time and were beautiful! Thank you!
David's Reply:
Date: Apr 08, 2019, 1:13 pm
Thanks you.
Date: Apr 06, 2019
Name:
jessica b
State/Province:TN
I requested same day within the proper timeframe and it didn’t get delivered until the next day! Did not like that at all!!
David's Reply:
Date: Apr 07, 2019, 9:04 am
We attempted delivery that day of the request, no one was at home, and we did not want to leave your dozen roses and other gifts at the door so they would not get damaged. I am sorry we were so concerned to make sure the flowers and gifts would be undamaged and not stolen.
David's Reply:
Date: Apr 08, 2019, 7:03 am
We did notify the recipient. We left a door tag stating the time we were there and to call us to set up a delivery time.
Date: Mar 15, 2019
Name:
Gioia I
State/Province:CA
Beautiful flowers exactly as presented on the website. Delivered promptly and enjoyed thoroughly. Thank you!
DAVID's Reply:
Date: Mar 15, 2019, 9:28 am
Pleasing our customers is our top goal. Thanks and enjoy.
Date: Mar 15, 2019
Name:
MARJORIE D
State/Province:TN
Plant was beautiful!!! It arrived as scheduled.
DAVID's Reply:
Date: Mar 15, 2019, 10:05 am
Thanks, we love pleasing our customers.
Date: Mar 15, 2019
Name:
Donald H
State/Province:TAS
Great service! I was able to order flowers in the morning and they were delivered that afternoon. Loved to online ordering!!
DAVID's Reply:
Date: Mar 15, 2019, 11:36 am
Top service is our number 1 goal. Thanks for letting us know.
Date: Mar 03, 2019
Name:
Norma J
State/Province:TN
Gg
Date: Mar 01, 2019
Name:
Robert W
State/Province:TN
Excellent product and great service.
DAVID's Reply:
Date: Mar 01, 2019, 9:21 am
THANKS
Date: Feb 28, 2019
Name:
Gioia I
State/Province:CA
Wow! The arrangement was as beautiful as pictured on the website and delivered less than two hours after I ordered. Thank you!
Date: Feb 22, 2019
Name:
Elaine M
State/Province:TN
Recipient was extremely pleased with the arrangement. I stopped using companies like Pro flowers or 1-800-flowers because the flowers were not as pretty and didn’t last as long. I only use Pianos for all my local florist needs now.
DAVID's Reply:
Date: Feb 22, 2019, 7:26 am
We pride ourselves on taking the best possible care of our customers. Family owned we treat everyone as if they were our family.
Date: Feb 17, 2019
Name:
Cindy J
State/Province:TN
Flowers were not that fresh. A few had brown edges. The arrangement was beautiful though,
DAVID's Reply:
Date: Feb 18, 2019, 5:48 am
Sorry that you did not receive a perfect design, give me a call and I will redeliver you a perfect design. Thank you for letting us know we did not meet your full expectations. we cannot become better if we do not know our short comings.
Date: Feb 17, 2019
Name:
Gloria W
State/Province:TN
Great service
DAVID's Reply:
Date: Feb 18, 2019, 5:46 am
THANK YOU
Date: Feb 03, 2019
Name:
Mrs Kelly C
State/Province:TN
Wonderful Flower Arrangement. Nice Work.
Patrick Buckley
Date: Feb 03, 2019
Name:
Melanie and Mark R
State/Province:TN
Beautiful, fresh, love the plant and flower combinations
Date: Jan 29, 2019
Name:
Tammy A
State/Province:TN
I enjoy sharing beautiful things with my loved ones and friends. I purchased several items to be delivered to a wonderful friend combining his just because, thank you and birthday present all in one. Either everything only the flowers were dropped off or a porch pirate got the gifts. I really was blown away with the customer service I received. There was no questions and the other items were delivered. Thank you for making my friend's birthday a blast.
David's Reply:
Date: Jan 29, 2019, 3:17 pm
Tammy we always love making sure our customers are happy. Even though there are people out there that want to take what others have worked for. Our customers come first.
Date: Jan 17, 2019
Name:
margaret B
State/Province:TX
I ordered this for my dentist after an emergency visit. I am a florist in small business in austin, Texas and really wanted something unique and especially local to Memphis. The Exquisite looked amazing and my dentists said they couldn't have been more excited to receive it early in the morning like I requested. <3 thank you!!! Will definitely be ordering from Pianos again!
David's Reply:
Date: Jan 17, 2019, 4:13 pm
Thank you we appreciate hearing from our customers.
Date: Dec 30, 2018
Name:
Trenetra D
State/Province:TN
The flowers were beautiful
Date: Dec 08, 2018
Name:
Robert D
State/Province:ID
Web order was easy and flowers were delivered as planned.
Date: Nov 25, 2018
Name:
Nora B
State/Province:PA
Fabulous Job. Nice Work.
Date: Nov 09, 2018
Name:
Jeff R
State/Province:TN
I have used a couple of different services since moving to Memphis and this has been my wife’s favorite. On time delivery and great selection!!
DAVID's Reply:
Date: Nov 09, 2018, 7:33 am
WE STRIVE FOR PERFECTION FOR OUR CUSTOMERS.
Date: Nov 09, 2018
Name:
John B
State/Province:MS
Nice work folks.
Patrick Buckley
Date: Oct 30, 2018
Name:
Joan Mimi F
State/Province:TN
Super
Date: Oct 22, 2018
Name:
Jonathan I
State/Province:IT
Very promptly delivered, very pleased with the flower arrangement
David's Reply:
Date: Oct 22, 2018, 7:31 am
Thanks, we strive for 100% customer satisfaction.
Date: Sep 14, 2018
Name:
Wendy S
State/Province:NC
Flowers were beautiful but delivered on the wrong day.
David's Reply:
Date: Sep 14, 2018, 7:40 am
We are very sorry for delivering the flowers a day early. in our enthusiasm to be prompt and efficient we jumped the gun.
Date: Sep 04, 2018
Name:
Whitney S
State/Province:MD
The flowers were not as pictured, and I was slightly disappointed that it was less impressive than expected.
David's Reply:
Date: Sep 04, 2018, 4:16 pm
I greatly apologize the flowers were not exactly as pictured. But all flowers are not available all of the time and we substitute the best possible alternative.
Date: Sep 04, 2018
Name:
Isabelle M
State/Province:IT
I am completely satisfied by the excellent contact we had and the beauty of the flowers that were delivered. I'm sure I'll use your services for this and other occasions.
Thank you very much,
Best,
David's Reply:
Date: Sep 04, 2018, 4:17 pm
Beautiful flowers are what we are all about as well as top notch service. So glad you were pleased with everything.
Date: Aug 29, 2018
Name:
Tommy P
State/Province:IT
Correct dealer, everything was as arranged. Love to do business with them.
David's Reply:
Date: Aug 29, 2018, 7:53 am
Thank you Tommy it is always a pleasure working with you for your Elvis Presley Tributes each year.
Date: Aug 29, 2018
Name:
Paige M
State/Province:TN
Jeni was thrilled with her glowers. Thank you.
Date: Aug 23, 2018
Name:
Ms Logan M
State/Province:TN
Have received many arrangements from Piano's and am always impressed. Quality and longevity has been fantastic. Would recommend to others.
David's Reply:
Date: Aug 23, 2018, 10:34 am
Ms. Logan we are so happy for your continued patronage and comment. Pleasing our customers is our pleasure.
Date: Aug 07, 2018
Name:
Ronald and Paula N
State/Province:TN
Flowers arrived very fresh and are still very lovely in the glass vase.
David's Reply:
Date: Aug 07, 2018, 10:03 am
Ronald and Paula we are so glad you are happy, customer satisfaction is our #1 goal.
Date: Aug 03, 2018
Name:
James T
State/Province:MS
Couldn’t have asked for a better experience.
David's Reply:
Date: Aug 03, 2018, 12:56 pm
Thank you James we love meeting our customers expectations.
Date: Jul 17, 2018
Name:
Andrew H
State/Province:FL
I have used Piano's for the last 30 years and have never been disappointed. I refer anyone that ever asks to call Piano's!
DAVID's Reply:
Date: Jul 17, 2018, 9:22 am
Thank you for your continued support. We do not stay in business unless we please our dedicated customers. Thank you again for your continued support.
Date: Jun 29, 2018
Name:
Ms Logan M
State/Province:TN
Flower arrangements always look great- always a nice surprise to receive.
Date: Jun 22, 2018
Name:
Stacy L
State/Province:MS
Wonderful!!!!
I would recommend to anyone in the Memphis area that needs floral services!!!!!
David's Reply:
Date: Jun 22, 2018, 8:32 am
Stacy we are so glad we met your expectations. Love pleasing our customers.
Date: Jun 18, 2018
Name:
Marcia J
State/Province:TN
The arrangement is so beautiful. Thank you for the quick delivery. The birthday girl was so surprised and has sent pictures the last few days showing just how beautiful they still are.
David's Reply:
Date: Jun 18, 2018, 7:06 am
We are so pleased to hear from you. Flowers are so happy and we love making our customers happy.
Date: May 26, 2018
Name:
Youm N
State/Province:IT
Amazing! Delivered on time and my mother absolutely loved it!
David's Reply:
Date: May 27, 2018, 4:02 pm
We are so happy your mother loved her flowers.
Date: May 15, 2018
Name:
Frances M
State/Province:TN
The stargazer bouquet ordered by my son for a Mother’s Day gift were simply beautiful & very fragrant! I absolutely loved them. They arrived on Saturday in time for Sunday! My son was delighted when I called to let him know that they arrived on time! They still quite beautiful & the unopened buds are opening! The greenery added is also a great choice!
I simply love it, as well as the vase.
David's Reply:
Date: May 16, 2018, 7:13 am
Frances, we strive to please our customers, and love hearing from you. Enjoy the flowers for your Mother's day.
Date: May 08, 2018
Name:
Kathy C
State/Province:MS
Nice work. Many Thanks
Patrick Buckley
Date: Apr 23, 2018
Name:
Ellen T
State/Province:MS
The flowers were beautiful. I have ordered flowers from other companies outside of Memphis and they were really bad. I put on my order that no one from the church where the funeral was held would be there before 1:00. The driver came about an hour and half early. This mix up with time was my only issue. Other than that we are very happy with Piano's Flowers and use them all the time!!
DAVID's Reply:
Date: Apr 23, 2018, 4:30 pm
Thank you Ellen, I will look into it and discuss with my drivers to be more observant of the time.
Date: Apr 09, 2018
Name:
Dawn R
State/Province:MS
Prompt delivery and lovely flowers but way overpriced for what was sent. They were lovely though.
David's Reply:
Date: Apr 09, 2018, 7:19 am
Dawn thank you for your constructive criticism. I will look over your order to see if there is room for improvement. We strive to make sure we offer top quality products and service to our customers at a reasonable price.
Date: Mar 22, 2018
Name:
Samuel S
State/Province:TN
Awesome
DAVID's Reply:
Date: Mar 22, 2018, 8:54 am
We love hearing from our satisfied customers.
Date: Mar 14, 2018
Name:
Rinlonda W
State/Province:GA
Flowers are always so beautiful and well arranged
David's Reply:
Date: Mar 14, 2018, 10:25 am
Rinlonda, we love hearing from our happy and satisfied customers. Always striving to do our best thank you for your feedback.
Date: Feb 17, 2018
Name:
Teresa B
State/Province:TN
My flowers were fresh and beautiful. They still look great after 3 days.
DAVID's Reply:
Date: Feb 17, 2018, 10:06 am
Teresa love hearing you are happy with the flowers and they are lasting. Enjoy your flowers.
Date: Feb 14, 2018
Name:
Christopher K
State/Province:OK
Requested flowers be left at door- they were Not!
DAVID's Reply:
Date: Feb 14, 2018, 10:19 am
I am sorry to disagree but they were left at the door my driver has a picture of them at the door.
Date: Jan 30, 2018
Name:
Deborah W
State/Province:TX
Since I live out of state, I did an internet search and selected Piano’s based on their reviews. They certainly lived up to the 5 star rating. The customer service was excellent. They provided a pic of the arrangement prior to its delivery. They were happy to make some changes and are quick to reply to emails. I would highly recommend Piano’s. You will not be disappointed.
David's Reply:
Date: Jan 31, 2018, 7:26 am
Deborah, we love to hear you are pleased, satisfaction is what we strive for.
Date: Jan 21, 2018
Name:
Brenda J
State/Province:CA
It was a great experience and the flower was said to be very beautifully unique. I am very pleased.
Thanks
Date: Jan 11, 2018
Name:
Isabelle M
State/Province:IT
The floral arrangement is very pretty with very delicate flowers. I appreciated your initiative to postpone delivery because of the bad weather in order to deliver flowers in very good condition when needed but also your answer to my questions.
I thank you for everything and will order you flowers again.
David's Reply:
Date: Jan 11, 2018, 2:13 pm
Thank you Isabelle, we always take our customers wishes are met. We did not want your flowers to be damaged by the weather for the birthday so that is why we postponed the delivery to the exact last minute until the birthday.
Date: Jan 02, 2018
Name:
Andrew L
State/Province:DC
Incredible experience. My mom loved the flower arrangement and balloon - the flowers looked great even into 2018 (half a month after delivery). Will definitely be a returning customer.
David's Reply:
Date: Jan 03, 2018, 6:51 am
Andrew we are so glad to hear your mother was so Happy with her flowers and how long they lasted. Hope you have a great and happy New Year.
Date: Dec 22, 2017
Name:
Jianping Z
State/Province:TN
Flowers were fresh, delivered early, very professional, helpful care instructions, loving it!
Left sender name off the note, has guess, lol
David's Reply:
Date: Dec 22, 2017, 7:41 am
Thank you for your kind words. Striving to please our customers. Sorry about the name, but I looked over the order and you left off your name in the message area and that is why we left the name off the card.
Date: Dec 21, 2017
Name:
Terri N
State/Province:LA
Delivery was on time and the website was easy to navigate
David's Reply:
Date: Dec 22, 2017, 7:37 am
We love keeping our customers happy, thank you for your kind words.
Date: Nov 04, 2017
Name:
Marilyn T
State/Province:TN
The flowers were lovely and arrived on time. Thanks
DAVID's Reply:
Date: Nov 04, 2017, 4:25 pm
Marilyn, thanks for your order. We love pleasing our customers.
Date: Oct 20, 2017
Name:
Mayola B
State/Province:TN
The flowers were beautiful!! They were delivered with a smile!
David's Reply:
Date: Oct 20, 2017, 9:10 am
Thank you we love spreading smiles to our customers.
Date: Oct 13, 2017
Name:
Sylvia P
State/Province:GA
Excellent service.
Easy on-line ordering.
Flowers were fresh and well arranged.
E-mail Confirmation once delivery was made.
Date: Oct 08, 2017
Name:
Kametris W
State/Province:TN
The flowers were simply beautiful. I don't have a green thumb, but I'll try to keep them alive as long as possible! :-) Thanks for the "care" instructions.
Date: Oct 02, 2017
Name:
Peggy G
State/Province:TN
The red roses were exceptionally beautiful! Just wish the vase would have been nicer and not just the same old ones you get every time.
David's Reply:
Date: Oct 02, 2017, 10:34 am
Peggy thanks you for your compliment as well as your critique. Please advise us if you would ever like a different vase we will be more than happy to accommodate you.
Date: Sep 30, 2017
Name:
Dolores S
State/Province:TX
The arrangement delivered did not look like the one I ordered; different color for the accent flowers. I chose the one I wanted because the purple and pink was pretty together; the purple flowers were not included in the arrangement delivered.
David's Reply:
Date: Oct 02, 2017, 7:43 am
Dolores, I am sorry the design did not meet your expectations. We try to make every design exactly like the picture, but at certain times the exact colors are not available or in good quality. So we replace them with same flower but different color to keep quality standards.
Date: Sep 27, 2017
Name:
Gayle M
State/Province:KY
I ordered flowers & tbey were delivered same day. They were beautuful !!! I know where I will be ordering all my flowers from now on. Thank you
David's Reply:
Date: Sep 27, 2017, 10:50 am
Thank you Gayle, we love hearing from our customers and how pleased they are. I will pass along your comments to everyone on the staff to keep up the good work.
Date: Sep 16, 2017
Name:
Willie W
State/Province:TN
You did a beautiful job with the flowers and everyone noticed them.I will always keep you in mind with all our flowers need
David's Reply:
Date: Sep 16, 2017, 7:26 am
Thank you Willie we love making our customers look good.
Date: Aug 30, 2017
Name:
Vincent H
State/Province:TN
Excellent arrangement. My very discerning recipient was very happy with the arrangement.
Date: Aug 20, 2017
Name:
Dr Brenda F
State/Province:CA
Thank you for your email. I was out of the country when the floral arrangement was delivered, and I am still out of the country. Therefore, I cannot rate your service. I have no idea what the arrangement looked like. However, I do appreciate you wanting my feedback.
Best Regards,
Dr. Fellows
Date: Aug 08, 2017
Name:
Bonnie S
State/Province:TX
You all did a very nice job. The flowers were beautiful. Appreciate your help very much.
Date: Jul 30, 2017
Name:
Emma and Annie H
State/Province:TN
The flowers were beautiful. Thank you.
David's Reply:
Date: Jul 31, 2017, 7:31 am
Thanks
Date: Jul 03, 2017
Name:
Dr Gray M A
State/Province:TN
You ALWAYS have the BEST flowers! And, ordering is easy. (The roses were BEAUTIFUL, Again!!! THANK YOU!
Date: Jun 27, 2017
Name:
Kirbi T
State/Province:TN
The flowers were beautiful. Great service, I will definitely be ordering flowers from Piano's Flowers & Gifts again! Thank you.
Date: Jun 26, 2017
Name:
Brenda H
State/Province:TN
I ordered flowers for my sister's birthday and had them delivered to her office. She loved the surprise of receiving the flowers and everyone in her office thought they were great. Thank you for helping me to give my sister a wonderful surprise...
DAVID's Reply:
Date: Jun 26, 2017, 11:51 am
THANKS FOR YOUR KIND REVIEW
Date: Jun 13, 2017
Name:
Judith F
State/Province:MO
I ordered flowers for my sister's wake and funeral. I said I wanted something impressive since she was the first of my six sisters to die. The person I spoke to asked what I wanted to spend. I said $200 and was told a beautiful arrangement could be done for that. It ended up $231. I was appalled to find a small basket of flowers at the visitation. Piano's did provide a better arrangement for the funeral after my complaint, but the whole process was upsetting. I have pictures of the small basket and would not recommend this florist.
David's Reply:
Date: Jun 13, 2017, 4:55 pm
I find it hard to believe a basket that was over 28 inches tall
and almost 22 inches across is a small basket. All flowers used were top quality Dutch flowers (hydrangea, lilies, gerbera daisies, bells of Ireland ect.) We replaced it with a large spray on easel made with lots of inexpensive flowers and you were pleased. I am sorry but if all you wanted was big and cheap flowers we would have done that, but most of my customers prefer high quality, not carnations and daisies.
Date: Jun 11, 2017
Name:
Sylvia H
State/Province:TN
I ordered from out of state for my wife who is visiting my mother-in-law. I am ma my wife who is visiting my mother-in-law. Ordering was very easy to customer service was flawless. I would recommend this to anyone out of state and locally. One of the best flower shops in the country.
David's Reply:
Date: Jun 12, 2017, 7:32 am
Thanks
Date: Jun 05, 2017
Name:
Terri B
State/Province:TN
The arrangement was for my daughter's birthday. It was beautiful and was delivered on time. She loved it.
Date: May 11, 2017
Name:
Jeff M
State/Province:TN
Fantastic service as always - and Piano's even called to remind me that I had not signed the card when I ordered it online so the recipient would not have known who they came from. Keep up the great work!!
David's Reply:
Date: May 11, 2017, 9:06 am
We strive to make sure all orders are 100% correct. Thanks for your kind words.
Date: May 11, 2017
Name:
Kit R
State/Province:TN
We live in Chattanooga and are ordering from Piano's on the recommendation of Memphis friend Douglas Cupples. The flowers are for a dear Memphis relative. Doug says there may be Memphis florists as good as Piano's but there are non better!
We take him at his word.
Keep Smilin'
david's Reply:
Date: May 11, 2017, 10:53 am
Thanks
Date: May 10, 2017
Name:
Jamaica C
State/Province:TN
The flowers were very pretty and smelled good.
Date: May 01, 2017
Name:
Anita N
State/Province:TN
I loved the flower.
David's Reply:
Date: May 01, 2017, 9:24 am
Thanks for your comment.
Date: Apr 25, 2017
Name:
Scott A
State/Province:GA
Judging by the photo sent to me by the recipient, the $120 arrangement that was delivered was only half the size of the photo on the website. Buying comparable flowers and chocolates in a store and having them delivered by Uber would have cost roughly 1/3 the price.
David's Reply:
Date: Apr 25, 2017, 1:36 pm
I have looks at what you ordered and the exact item sent was the size as described, tulips are not a tall flower so it will not be a large design. If you wished for a large showy design there were larger choices that could have been made. I am very sorry that we did not meet your expectations.
Date: Mar 27, 2017
Name:
WANDA M
State/Province:TN
The smile on her face and the tone of her voice when the flowers were delivered said it all. She is still raving about the arrangement one week later.
Date: Mar 21, 2017
Name:
Sherry F
State/Province:TN
The flowers are beautiful.
Date: Mar 17, 2017
Name:
Elizabeth G
State/Province:GA
It's always concerning to place an order with an out of town flower shop sight unseen. However Pianos did a gorgeous arrangement, delivered promptly and my in laws loved it! Great service!
DAVID's Reply:
Date: Mar 17, 2017, 8:54 am
We strive to fill all orders with promptness and to full value. Thank you for your comments.
Date: Mar 17, 2017
Name:
Brianna J
State/Province:MN
I am extremely pleased with the flowers I sent to a coworker, it was quick, she is very happy and they look far better than anything I've sent in my state. I have never been so pleased with a florist. Thank you so much!
Date: Feb 28, 2017
Name:
J C
State/Province:TN
The flower selection exceeded my expectations as usual! Piano Flowers has wonderful service as well.
Date: Feb 17, 2017
Name:
Blanca S
State/Province:TN
Absolutely loved my Gift the roses were bright and red. Not one rose was damaged or squished .Loved the Chocolates as well and the whole thing just made me smile all week long. I would definitely recommend this place.
Date: Jan 24, 2017
Name:
Carla D
State/Province:TN
Your flowers are always beautiful. My sister loves your arrangement. Thank you.
Date: Jan 20, 2017
Name:
H P
State/Province:MS
They were beautiful! You did a fantastic job!
David's Reply:
Date: Jan 20, 2017, 6:51 am
Thanks you
Date: Jan 15, 2017
Name:
Cynthia E
State/Province:MS
I ordered the Sunflowers of Faith, it was perfect! I wanted something different and for a male. The sprays he had gotten all looked alike, this one stood out. Everyone commented on how beautiful it was. Good job! I will definitely use you again, thank you.
David's Reply:
Date: Jan 16, 2017, 7:21 am
Thank you, we strive to make all our designs special.
Date: Dec 20, 2016
Name:
Cheryl W
State/Province:TN
I ordered birthday arrangement for my daughter and was so very delighted how beautiful they were... never again will I waste my $ on "boxed and you-assemble" flowers... Pianos, I'm a huge fan! Thank you!
David's Reply:
Date: Dec 21, 2016, 7:11 am
Thank you for your feedback , this will help us continue to keep our customers happy.
Date: Dec 05, 2016
Name:
Janie P
State/Province:TN
Flowers were lovely and knew care was taken when arranging. Always well pleased with service and product offered by Piano's Flowers & Gifts. Janie
David's Reply:
Date: Dec 06, 2016, 6:57 am
Thank you, we love our customers. Merry Christmas!
Date: Dec 02, 2016
Name:
Regina D
State/Province:TN
I ordered online and everything was there when I arrived at the wake.
David's Reply:
Date: Dec 02, 2016, 6:24 am
Thank you, customer satisfaction is our goal.
Date: Nov 23, 2016
Name:
Julia K
State/Province:TN
recipient was quite pleased
Date: Nov 18, 2016
Name:
Tiffany K
State/Province:TX
This was a last minute order placed from out of state. I had called so many other florists and they all were out of stock on a lot of things or quoted me astronomical prices. I'm so thankful I found Piano's. They were so kind, easy to work with, reasonably priced, and the flowers were lovely. Thank you so much for a wonderful experience!
Date: Aug 13, 2016
Name:
Edith S
State/Province:IN
Delivery was on required date and was well liked by recipient.
Date: Aug 01, 2016
Name:
Randy Brenda W
State/Province:TN
The arrangement was BEAUTIFUL. Was exactly what was ordered. Another company was SUPPOSED to have delivered flowers for our anniversary and when we received them the day after they were disappointing. Only the PIANO flowers arrived on time without problems. Thank you for making our 37th wedding anniversary memorable!
David's Reply:
Date: Aug 01, 2016, 4:30 pm
Thank you!
Date: May 20, 2016
Name:
Scott J
State/Province:TN
Great
Date: May 10, 2016
Name:
David p
State/Province:TN
Very pleased with service and arrangement
David's Reply:
Date: May 10, 2016, 7:20 am
Thank You!
Date: May 04, 2016
Name:
Deirdre T
State/Province:TN
I was extremely pleased! The flowers were simply beautiful! Looking forward to doing business in the near future!!
Date: May 04, 2016
Name:
Deirdre T
State/Province:TN
I was extremely pleased! The flowers were simply beautiful! Looking forward to doing business in the near future!!
Date: May 04, 2016
Name:
Deirdre T
State/Province:TN
I was extremely pleased! The flowers were simply beautiful! Looking forward to doing business in the near future!!
DAVID's Reply:
Date: May 04, 2016, 2:39 pm
THANK YOU
Date: May 04, 2016
Name:
Deirdre T
State/Province:TN
I was extremely pleased! The flowers were simply beautiful! Looking forward to doing business in the near future!!
Date: Apr 16, 2016
Name:
Lucille F
State/Province:NY
My order was not processed on the date I requested delivery. You were out of the order I wanted but I chose another selection at the same price. I have tried to reach your store by phone but there is no ans. please notify me for the delivery date and I do not my account charged for flowers that weren't rec. my new order should have a discount attached to it since I was inconvenienced by the delay. Thank You Lucille Flynn
Date: Mar 29, 2016
Name:
William J
State/Province:GA
Outstanding. She loved the flowers.
David's Reply:
Date: Mar 29, 2016, 7:34 am
Thank you, we strive for 100% satisfaction.
Date: Mar 08, 2016
Name:
Karen z
State/Province:NV
Awesome !!!
Date: Mar 07, 2016
Name:
Karen z
State/Province:NV
Perfect !!!! Five stars!!!!
Date: Mar 02, 2016
Name:
Kimberly R
State/Province:TN
Beautiful arrangement! Even arrived one day early!
Date: Feb 26, 2016
Name:
David p
State/Province:TN
Very pleased with service and arrangement looked really nice
Date: Feb 26, 2016
Name:
David p
State/Province:TN
Very pleased with service and arrangement looked really nice
Date: Feb 16, 2016
Name:
Gloria F
State/Province:TN
I received a beautiful bouquet of flowers for Valentine"s Day. There was water in the vase, and all flowers seem to have been good. It was also arranged beautifully. I was very happy with my bouquet.
Date: Feb 16, 2016
Name:
Gloria F
State/Province:TN
I received a beautiful bouquet of flowers for Valentine"s Day. There was water in the vase, and all flowers seem to have been good. It was also arranged beautifully. I was very happy with my bouquet.
David's Reply:
Date: Feb 17, 2016, 7:54 am
Thank you!
Date: Jan 04, 2016
Name:
Gary K
State/Province:TN
You did an excellent job. I needed flowers delivered out of town by 10am the next day and you came through. Thank you.
Date: Dec 23, 2015
Name:
William J
State/Province:GA
Flowers were lovely. Client was happy. I am satisfied.
Date: Dec 17, 2015
Name:
Monique S
State/Province:MS
Arrangement was beautiful and on time!
David's Reply:
Date: Dec 18, 2015, 7:53 am
Thank you for your order & comment.
Date: Dec 07, 2015
Name:
Constance K
State/Province:TN
Ordering was easy. The recipient received when said it was going to be delivered and flowers for beautiful.
David's Reply:
Date: Dec 07, 2015, 6:47 am
Thanks.
Date: Dec 07, 2015
Name:
Janince H
State/Province:TN
This arrangement was sent to me from someone in California and I recommended Piano Flower and Gifts so whenever someone want to send me an arrangement I tell them no other than Piano Flower and Gifts. ALWAYS!!! My flowers always fresh and beautiful and WELL ARRANGED!!!!BEAUTIFUL!!!!!!
Date: Dec 04, 2015
Name:
Ann P
State/Province:TN
I ordered online and it was very easy
David's Reply:
Date: Dec 04, 2015, 10:41 am
Thank You!
Date: Feb 13, 2014
Name:
liz y
State/Province:TN
omg....THANK YOU SO MUCH.....GREAT JOB....
Date: Jan 05, 2012
Name:
Bonnie B
State/Province:MS
Way to go you guys are GREAT the flowers for my mother we awsome!!!
